Terms and Conditions

At www.kalistastudio.in we value and share your concerns about your privacy and security. By visiting us, the user has agreed to read, browse and access all our information subjeact to the guidelines and terms of use applicable to such services. If it is not acceptable, kindly refrain from accessing or visiting our Site.

If you visit or shop at www.kalistastudio.in, you accept these conditions. Please read them carefully. In addition, when you use any current or future www.kalistastudio.in service or visit or purchase from any business affiliated with www.kalistastudio.in, whether or not included in the  www.kalistastudio.in website, you will also be subject to the guidelines and conditions applicable to such service or business.

Returns

Our garments are all on a made to order basis specially handcrafted for you. We assume that you agree to our terms and conditions when placing an order. Once an order is placed, we do not offer any exchange or returns. However, in case of alterations, we will be happy to assist you.
In case of any alterations in the garments shipped Internationally, Return Shipping charges need to be borne by the customer and we will bear the charges of the courier which we will send back to the customer again.
NOTE: Sale pieces are not applicable for return or exchange under any circumstances.

Any order purchased on sample sale is not eligible for exchange, return and customisation under any circumstances
The original sample would be delivered as it is for sample sale

Taxes & Duties

The product prices displayed are at maximum retail price. In case of international deliveries, we ship on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival.

Copyright

All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of www.kalistastudio.in or its content suppliers. The compilation of all content on this site is the exclusive property of www. kalistastudio.in. All software used on this Site is the property of www.kalistastudio.in or its software suppliers.

Trademarks

Use of www.kalistastudio.in and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights, including www.kalistastudio.in's Software and all HTML and other code contained in this Site. Any violation of our trademarks will be liable for legal action. 

Electronic Communications

When you use our Site or send emails or other data, information or communication to us, you agree and understand that you are communicating with us through electronic records and you consent to receive communications via electronic records from us periodically. We will communicate with you by email or by an electronic record on our Site which will be deemed adequate service of notice/electronic record.

Orders & Cancellations

We reserve a right to accept or reject orders placed through our Site. We have tried our utmost best to provide the best quality products to you. In case of requests for order cancellations, as part of our policy, the orders once placed will not be cancelled/exchanged and no refund will be paid on these orders as these orders are specially made for you. 

Cash on Delivery Policy

We offer Cash on Delivery ( COD) on Products less than Rs 10k to most cities within India.
On order of more than Rs 12k, we would require advance payment of 70% of the order value and the balance 30% ( not amounting more than Rs 15k) can be made as COD purchase. The co-ordination of this facility can be done through our WhatsApp support number 

Sizing

The fit of our products may vary on the cut, fabric and style of each product. Some products are designed to have a loose, relaxed fit while others are more fitted. Please refer to our sizing chart to select the best size that suits you.

Colors

While we have made every effort to display as accurately as possible the colors of the products that appear on the Site, we cannot guarantee that your monitor or screen’s display of any color will be completely accurate, as computer monitors and screens of electronic devices vary. Further, colors might vary in pictures than actual product.  

Delivery

Product will be delivered in 15 - 30 days depending on the outfit ordered. For urgent deliveries/queries, please contact us on . Please note that deliveries can be affected in case we do not receive any of the below information on time:
Information:
1. Complete payment is not received
2. Incorrect/inaccurate address details
3. Measurements or Incomplete instructions received 
4. No response from the customer

Please note that we try our best in ensuring that the product reaches you within time. In order to fasten our process, we have tied up with several third party vendors for quicker deliveries. However, in case of delay from a third party, we do not take any responsibility. 

Shipping

We ship worldwide. The shipping charges for all shipping within India is free and is completely borne by us. However, the shipping charges for international shipping will be additional and as follows:

-Free Shipping on all International Orders above USD 180.
-Shipping Charge of Rs 2500 on all International Orders less than USD 180.

Shipping Charges for Sample Sale:

-₹3900 on all international orders above ₹25,000.
-₹2800 on all international orders below ₹25,000.
-₹2000 on all domestic orders above ₹25,000.
-₹900 on all domestic orders below ₹25,000 .

Disclaimer of Warranties & Limitation of Liability

This site is provided by kalistastudio.in on an as is and as available basis. Www.kalistastudio.in makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.
To the full extent permissible by applicable law, kalistastudio.in disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.  does not warrant that this site, its servers, or e-mail sent from kalistastudio.in are free of viruses or other harmful components. Kalistastudio.in will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
 

Disputes

Any dispute relating in any way to your visit to kalistastudio.in or to products you purchase through kalistastudio.in shall be submitted to confidential arbitration in New Delhi, India, except that, to the extent you have in any manner violated or threatened to violate kalistastudio.in intellectual property rights, kalistastudio.in may seek injunctive or other appropriate relief in any court in India or internationally, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing under the Indian Arbitration Act. The arbitrator award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
 
Site policies, modification, and severability Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your visit to kalistastudio.in. We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
“We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Applicable Law

By visiting kalistastudio.in, you agree that the laws of India, under the jurisdiction of the Delhi High Court, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and kalistastudio.in or its affiliates.

 

A. Name of Manufacturer/Packer/Seller
Kalista is the manufacturer, packer, and seller of the products listed on this website, unless otherwise specified in the product description. All products comply with applicable laws and quality standards, ensuring a reliable and satisfactory customer experience.

B. Certificate of Origin
Kalista certifies that the products listed on this website are manufactured and originate in India, unless otherwise specified in the product description. This declaration ensures compliance with applicable trade and origin standards.

C. Pricing/Maximum Retail Price (MRP)
Kalista declares that the Maximum Retail Price (MRP) of all products listed on this website is clearly mentioned in the product description. The stated MRP is inclusive of all applicable taxes, ensuring transparency and compliance with pricing regulations.

T&C Flat 10% Off on First Order 

  •   The code applies only to non-discounted items.
  •   The code cannot be combined with other discounts.